2023 Gartner® Market Guide for Managed Detection and Response Service

See how your organization can benefit from managed detection and response to rapidly detect, analyze, investigate, and actively respond to cyber threats.

According to Gartner, “As security and risk management leaders responsible for security operations, you should use MDR services to obtain 24/7, remotely delivered, human-led security operations capabilities when there are no existing internal capabilities, or when the organization needs to accelerate or augment existing security operations capabilities.”

Key takeaways include:

  • Misnamed technology-centric offerings and vendor-delivered service wrappers (VDSW), that fail to deliver human-driven managed detection and response (MDR) services, are causing challenges for buyers looking to identify and select an outcome-driven provider
  • MDR buyers must focus on the ability to provide context-driven insights that will directly impact their business objectives, as wide-scale collection of telemetry and automated analysis are insufficient when facing uncommon threats
  • An increasing number of MDR customers demand that providers are able to remotely initiate measures for active containment or disruption of a threat, yet vendor autonomy still varies

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The Scope of Core MDR Services

"Detecting a threat is meaningless without a preplanned, timely
response to that threat."

- 2023 Gartner® Market Guide for Managed Detection and Response Services

Deepwatch applies a 24/7/365 approach to managed detection and response services, incorporating a Squad Detection Model – a group of US-based experts uniquely built and dedicated to your organization. Deepwatch’s SecOps Platform provides fast, comprehensive detection and automated response to cyber threats to mitigate your risk and measurably improve your security posture

Gartner Market Guide for Managed Detection and Response Services, by Pete Shoard, Al Price, Mitchell Schneider, Craig Lawson, Andrew Davies, February 14, 2023

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